27Your platform roadmap is whatever engineers last complained about in Slack. How do you decide what to build?▼mediumNewAtlassianMicrosoftInfosys○ sign inComplaints measure volume and confidence, not cost. The loudest team is usually the one most comfortable complaining, which is not the same as the one losing the most time.Open full answer →
31Leadership asks if the platform made delivery faster. Deploys are up forty percent and three teams reorganised. What now?▼hardNewGoogleNetflixJPMorgan Chase◆ premiumYou cannot run the counterfactual. What survives scrutiny is a comparison design that narrows the alternatives, not a number that claims to settle it.Open full answer →
