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A platform failure shows up as errors in one team's service. Who carries the pager?

The expensive part of these incidents is almost never the fix. It is the twenty minutes spent deciding whose incident it is.

Updated Oct 2026 · Grounded in researched DevOps, SRE and platform engineering interview loops, written to a senior-engineer editorial bar, and never padded to hit a word count.

The expensive part of these incidents is almost never the fix. It is the twenty minutes spent deciding whose incident it is.

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